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VI. COMPLAINT PROCEDURE
- Apprenticeship Coordinator- Apprentice complaints should be
directed to the Coordinator for action. The coordinator will track all
complaints in a log and provide feedback to the apprentice in a timely
manner.
- Committee- if an apprentice wishes to take his/her complaint
before the Committee, he/she must present a written request to be put on
the next agenda with a brief statement as to the nature of the complaint,
at least five (5) days before the next Committee meeting.
- Class Representative- Apprentices may direct complains through
their class representative. These may be oral or written. The class
representative will be responsible to ensure that the complaint is routed
to the coordinator for inclusion on the next committee meeting agenda.
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